336 Privacy Policy
336 is committed to protecting the privacy and security of every user's personal information. This document explains how we collect, use, store, and safeguard your data as a user in Malaysia.
Updated: January 2026
Information We Collect
336 collects several categories of information to ensure you can use our platform safely and seamlessly. The information collected includes:
Account information: Your full name, email address, phone number, date of birth, and identity verification details provided during registration or profile updates.
Device and browser information: IP address, device type, operating system, browser type, screen resolution, and other technical information automatically transmitted when you browse our platform.
Payment information: Payment method details in MYR (RM), including bank account holder name and account number used for deposits and withdrawals. We do not store your full card details or banking passwords.
Usage data: Records of in-platform activity such as bets placed, games played, session duration, clicks, and navigation for internal analytics purposes.
Data Types Summary
- Account personal information
- Device & browser data
- MYR payment information
- Cookies & session data
- Platform usage data
How Your Information Is Used
Platform Operations
- Creating and managing user accounts
- Processing deposits and withdrawals in MYR
- Verifying identity and preventing fraud
- Providing effective customer support
Service Improvements
- Analysing usage patterns for improvements
- Sending important account-related notices
- Complying with legal and regulatory requirements
- Tailoring content for Malaysian users
We do not use your information for any purpose beyond those stated above without your prior consent. Your information will not be sold to any third party for marketing purposes.
Cookie & Tracking Usage
The 336 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled.
- Performance cookies: Collecting information on how users interact with the platform to help us improve our services.
- Preference cookies: Saving your preferences such as language and display settings for a more convenient experience on your next visit.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
Data Storage, Security & Sharing
Storage & Security
336 stores user data on servers protected with SSL encryption and industry-standard technical security measures. Access to users' personal data is restricted to staff who require it solely to perform their duties.
Your data will be retained for as long as your account remains active, plus any additional period required to meet our legal obligations. Once an account is closed at the user's request, personal data will be deleted within the stipulated timeframe unless there is a legal requirement to retain it for longer.
Sharing with Third Parties
336 does not sell, rent, or trade users' personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Approved payment service providers for processing transactions in MYR
- Authorities or law enforcement agencies when required by law
- Third-party technical service providers involved in platform operations, subject to strict confidentiality agreements
Our Security Measures
- 256-bit SSL Encryption
- Two-factor authentication available
- Monitoring for suspicious activity
- Secure servers with restricted access
- Periodic data backups
User Rights Over Personal Data
As a 336 platform user, you have the following rights regarding your personal data:
Right of Access
You may request a copy of the personal information we hold about you at any time through our official support channels.
Right to Rectification
If your information is inaccurate or out of date, you can update it yourself through your account settings or request our team to make the necessary corrections.
Right to Erasure
You may request account closure and deletion of your personal data, subject to any legal compliance requirements that may necessitate a minimum retention period.
To exercise any of the rights above, please contact the 336 support team via our official email. We will process your request within a reasonable timeframe and keep you informed of the steps taken.
Policy Changes & How to Contact Us
336 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or applicable legal requirements. Any material changes will be communicated via a notice on the platform or by email to registered users.
The effective date of the latest version will always be displayed at the top of this document. Continued use of the 336 platform following any changes constitutes acceptance of the updated policy.
If you have any questions or concerns, or wish to exercise your data privacy rights, please reach out to us at:
- Email: [email protected]
- Help section: FAQ
Our team will endeavour to respond to all privacy enquiries within 5 business days. For more complex issues requiring further investigation, we will keep you updated on progress within a reasonable timeframe.
